编号 hg01
封装 TY-400
规格 136mm*38mm*33mm
材质 塑胶
颜色 自然白
品牌 滴康
型号 HG01

Manual of Medical infrared forehead thermometer


Thank you for purchasing this product. Please read the manual carefully before using it. The product is subject to the actual product. This manual contains instructions for use and technology.

Document No.: PD-WI-48


Open box to check   

Please open the package carefully, check whether the accessories are complete and the components are damaged due to transportation according to the packing list below, and install and operate in strict accordance with the instructions. If there is any damage or operation question, please contact our seller or directly contact us. When you contact, you should provide the following information, the model, serial number, date of purchase, and your contact information and address.

Standard packing list






2×AAA batteries (Optional)




1×qualified certificate

Safety Precautions

Before using the thermometer, please read the following precautions carefully:


This product is not a substitute for continuous monitoring of body temperature

The temperature sensor is a sensitive part of the infrared thermometer and must be protected carefully.

Do not discard the used batteries at will and send them to the designated environmental protection place for disposal, so as not to pollute the environment. At the end of the service life of the device, there may be situations where normal measurement is not possible. Random disposal of discarded medical electronic products may cause environmental pollution. The inspection shall be disposed of according to relevant laws and regulations.

When the product is not used for more than 2 months, the battery should be removed and stored.
Do not immerse the product in water or expose it to the sun. which may cause damage or accelerate aging.

Do not shake or bump the product violently, it may cause damage or inaccurate measurement.
The normal temperature range of the human body varies from person to person. It is recommended that individuals record daily measured values as reference values for fever.

Body temperature rises during exercise or emotional agitation, and measurement is not recommended at this time. Take a break for 20 minutes after exercise before taking measurement.
After each use, it should be cleaned and stored in a dust-free, dry and ventilated place. When using this product.
● Avoid direct contact with the top of the temperature probe. There is a precision temperature sensor on the top.
● Avoid measuring in an environment outside the specified normal working environment, which will adversely affect the accuracy.

● Avoid storing and transporting in environment outside the specified storage and transport environment, which will adversely affect the accuracy.

●During use, if the thermometer is dropped or damaged due to carelessness, and the normal measurement reading cannot be provided, it is not recommended to continue to use, please contact the dealer or the manufacturer's after-sales service department for consultation and treatment. Don’t open or repair the device by yourself.



This product cannot replace monitoring equipment for continuous monitoring of body temperature.

● It is dangerous to perform self-diagnosis and treatment through the measurement results, please refer to the diagnosis of a professional doctor.

● Do not modify this machine without the manufacturer's permission to avoid damage or safety hazard.

   Do not charge or throw ordinary dry batteries into a fire to prevent the risk of explosion.

   Non-professionals should not disassemble or repair the thermometer to avoid irreparable damage.

   When measuring, please do not use mobile phones or other electromagnetic interference equipment in the surroundings.

It is forbidden to use this equipment in a mixture of flammable anesthetic gas and air or with oxygen and nitrous oxide.

Keep the thermometer out of the reach of children or pets

--The patient is an intended operator. The patient can measure data and change battery under normal circumstances and maintain the device according to the user manual.

--The use of heat and cold producing devices, such as electric heating blankets, heating pads or ice packs, may impair the performance of device and increase the risk of injury to the patient.

-If you have any problems setting up, maintaining or using this device, please contact manufacturer or customer service. Please report to manufacturer if any unexpected operation or events occur. Don’t open or repair the device by yourself.

-- Changes to the device are not admitted.

-- The device does not require any calibration

-- No servicing/maintenance while the ME equipment is in use.

--Manufacturer will make available on request circuit diagrams, component parts list etc.

--The operator shall not touch output of batteries and the patient simultaneously.

--Do not use the device if it is damaged/degraded/lessened in any way. --The continuous use of a damaged unit may cause contact injury, improper results, or serious danger.

---If you experience discomfort during the use, such as allergic re- actions or other complaints, stop using the device immediately and contact your physician.

--If a battery has been swallowed, seek medical attention immediately

-- When not in use, store the device in a dry room and protect it against extreme moisture, heat, lint, dust and direct sunlight. Never place any heavy objects on the storage case

- Keep the lens clean and well protection before using, soiled or damaged lens (infrared optical component) will adversely affect the accuracy

Intended use

Infrared thermometer is intended to measure forehead temperature at home and in public. The thermometer can be used for children (aged more than 1year) and adults.

It has two measurement modes: Body mode and object mode, Body mode is an adjusted mode and object mode is direct mode.

Objects temperature measurements (eg. Rice paste temperature); Liquids temperature measurements (eg. Bath water for babies, milk);

Symbols and text description



Keep away

from sunlight


Attention, consult accompanying documents


date of manufacture

Keep dry


Layer limited less than 4


Ingress of water and particulate matter


WARNING indicates that incorrect use may cause

inaccurate measurement results or damage to the


Serial Number

Lower battery

Indicates a general prohibition.


CAUTION Indicates that incorrect use may result in

personal injury or damage to the instrument.

Please dispose of the device / battery / packing in accordance with the legal obligation in your area.

Product description

(1) Product structure and composition

This product is mainly composed of plastic case, LCD display, operation

buttons, infrared temperature sensor, and circuit components.

(2) Measurement principle

Measure the infrared energy emitted from the forehead. This energy is concentrated through the lens and converted into a temperature value by a thermopile and a measurement circuit.

(3) Scope of application

Display the body temperature of the measured object by measuring the heat radiation of the human forehead.

(4) Contraindications


(5) In normal use, the accuracy of measurements obtained with IR thermometers and contact thermometers are the same, but sometimes it may be affected by operators’ technique, anatomical variations, subject cooperation, etc. so suggest using the infrared thermometer according to the user manual strictly

 Main Structure

• Product Composition

1) Infrared detector

2) LCD Display

3) button down

4) button up

5) Set button

6) Switch

7) Battery Cover

Product Description

. LCD Display Description

1) Object mode symbol

2) Body mode symbol

3) Digital Layout

4) Happy face symbol (Measured temperature within 32.0 - 37.5 )   

5) Crying face symbol (Measured temperature reach and exceeding 37.5 )

6) Battery Low Symbol

7) Volume On/Off Symbol

8) Temperature °C (Celsius) / °F (Fahrenheit) Scale

9) Memorized Measurements Serial Number


Precautions before measurement

1) --At least 30 min required of equipment to warm from the minimum storage temperature until it is ready for intended use,

2) --At least 30 min required for ME equipment to cool from the maximum storage temperature between uses until it is ready for intended use.

3) The body thermometer is suitable for indoor use, and the instrument itself and the test subject must not have a large air convection during the measurement (such as the wind from an electric fan, air conditioner, or heater);

4) This machine is sensitive to the ambient temperature, do not hold it with your hand for a long time;

5) Please make sure the sensor head is clean and unobstructed before use;

6) When measuring forehead temperature, please make sure that your forehead is not covered by hair, etc.

7) Please ensure that there is no intense mood, exercise, etc. before the measurement;

8) The test subject from one environment to the measurement environment, if the temperature difference is different, it is recommended to rest at least Measure over 10 minutes.

9) Preventive inspection before use

Please check the appearance of the device before use. If it is damaged, it is not recommended to continue using it.

Please check whether the battery of the device is sufficient before use. If the battery is low, it is recommended to replace the battery.

How to measure forehead temperature

Batteries Installation

Press down and then backward at battery cover open, install 3.0VDC (two AAA alkaline batteries), close the battery cover. Please notice the positive and negative poles on the batteries. Do not reverse the poles.

Ready for Measurements

Correct operation leads to accurate measurements, or else measurements errors may occur. In avoiding inaccuracies of the results, follow the instructions below:

1) Aim towards the center of one's forehead from a distance of 3-5 cm and keeps vertical, then press the measuring key. The temperature is displayed on the indicator immediately;

2) Before measurements, please make sure there is no hair, perspiration, makeups or hat covered on the forehead;

3) Keep the device in the measuring environment for more than 5 minutes. Measures after the device's temperature becomes accordance with the measuring environment;

4) Cold compression and other cooling measures taken by the tested person may lead to lowered measurements results. Measurements should avoid making under such circumstances;

5) Measurements should be taken in stable temperature environment. Do not operate the device near to fan, air conditioner outlet where the airflow is strong;

6) Under the changing environment, the thermometer should be stable for 20 minutes before use.

7) The test object is suitable for all people, forehead or wrist, and the clinical deviation is ± 0.2 .

8) If the device is not used for a long time, it should be place in the new operating environment for 30 minutes before measurements;

9)    Do not operate the device in strong sunlight;

10) It's suggested that the most displayed result be taken for every 3 measurements;

11) To measure human body temperature, select 'Body mode'; To measure other objects, liquids and food temperature, select 'Object mode';   

12) If there are irresistible reasons that cause lowered temperature of forehead. You can take the temperature behind the earlobe;

 • Starting to Measure:

1) Aim towards the forehead, press switch button. LCD instructor would display all the numbers and symbols. The device will test the room temperature and will delay turning on for one or two seconds;

2) One 'beep' sound would be heard once the display is over, indicating the end of power-on measurements process. LCD would demonstrate the measured target's temperature. At the same time, the backlight would flash one color from green, yellow and red according to the setting;



When the temperature of high fever is set above the LCD display crying face, accompanied by 2 beeps alarm sound. This is to warn the patient his/her possibility of having a fever. To ensure the accuracy of the measurement, please wait at least 30 seconds after 5 consecutive measurements.

Back light status instructions

When measured temperature is <37.5, the LCD shows green backlight. One beep produced

When measured temperature ≥37.5 and ≤37.9, the LCD shows orange backlight, two beeps produced

When measured temperature ≥38.0, the LCD shows red backlight, two beeps produced

1) Mode switching

When the screen is lit, press the "set" button to switch the two modes of object mode and body mode.

.     Measurements range of Object mode ranges at 0~100°C

“Body mode” is used to measure temperature of inner human body. “Object mode” is used to measure temperature of surface of objects,

2) Temperature compensation setting

In the on state, Long3 seconds press the setting key to enter F1, and then press the ▲ and ▼ key to set the compensation temperature

3) High fever alarm temperature setting

then press the setting key again to enter F2, and then press the ▲ and ▼ key to set the alarm temperature. The machine default value is 38 degrees, once the measured value exceeds 38.0 degree, the screen light will turn to red.

4) Switch the units of Celsius and Fahrenheit

then press the setting key again to enter F3, and then press the▲ and ▼ keys to switch the temperature unit. You can switch the temperature unit between Celsius and Fahrenheit.

5) Turn on and off measuring sound

then press the setting key again to enter F4, press the▲ and ▼ keys to turn on and turn off the measuring sound.

Memorization query

In the on state, pressing the▲ and ▼ keys allows user to enter memorization mode. To query on previous memorized values.


1) larger serial number identifies earlier values, vice versa.

2)Memorized values directly display if there exist values that have been memorized. If not, “------" would be displayed as diagram in the right demonstrated.

3)The device is capable for storing 32 measurement values totally. The previous data would be covered automatically according to time sequence.


LCD / Problems

Possible cause and solutions

Low voltage display, please replace the battery immediately

EEPROM abnormal, please send to the nearest service provider for maintenance

The value is above the measurements range selected, either exceeding 43.0 in body mode or exceeding   100 in object mode

The value is below the measurements range selected, either less than 32 in body mode or less than 0 in object mode

The sensor is not welded well, please send to the nearest service provider for maintenance

The ambient temperature is too high

The ambient temperature is too low


1, the temperature cannot be displayed, after the boot all display (4 "8" shape), where is the problem?

Answernoncontact type infrared thermometer appears this kind of problem but basic judgment is the place that the battery power is insufficient to send, can by to replace new battery.

2, When the body temperature of part of the human body appears “Lo” in the same environment, what is the reason?

Answer: the possible reasons are as follows:

The reason for the Lo information


read the temperature when the hair or sweat

make sure there is no obstacle to the forehead.

Cool air blows on the forehead to

make sure that there is no cold air directly blows on the forehead.

The forehead has just been cooled

After the cold compress, wait for 10 minutes and then measure the measurement

distance is too far

the measurement distance is recommended to be 3cm~5cm

The Battery replacement

-When low-voltage symbol  appears, Battery shall be replaced immediately.

-Press down and then backward at battery cover open, install 3.0VDC (two AAA alkaline batteries), close the battery cover. Please notice the positive and negative poles on the batteries. Do not reverse the poles.

-The batteries should be the same model or specification. Do not discard the used batteries at random. They should be disposed of in accordance with local environmental requirements.

1) After each use, you should clean the body and the temperature sensing head.
2) Please keep the thermometer in a dry, ventilated, dust-free and pollution-free place, avoid direct sunlight, and the storage and transportation environment should meet the requirements.
3) Regularly check the thermometer for potential safety hazards to ensure safe use.
4) If not used for a long time (more than 2 months), please remove the battery for storage.

5) If the body is dirty, wipe with a soft and clean cloth moistened with neutral detergent or a small amount of water.
6) The thermometer head of the thermometer can be wiped with a clean soft cloth, and the lens can be cleaned with a cotton ball.

Product performance

Power supply

DC 3V, 2×AAA Batteries

The typical service life of the new and unused batteries is about 3000 measuring times or 200 hours

Running mode

Continuous working

Display type

LCD display

Measuring site


Reference body site


Measuring time

About 1 second

Measuring Interval

10 seconds

Automatic shutdown

15 s

Measuring distance

3~5 cm


/ can be selected

Measurement range

Body mode (Adjusted mode):
3243 , Accuracy±0.3

Object mode (direct mode):
0-100 , Accuracy±0.3

Display resolution


Memory storage

32 sets of measurement data

Product Sizemm

149× 77 × 43 (L x W x H)


127 g (excluding battery)

Working environment


Humidity≤95% non-condensing

Atmospheric pressure70kPa~106kPa

Storage and transport condition


Humidity≤95% non-condensing

Atmospheric pressure70kPa~106kPa

Software version


Life time

About 50000 times


This infrared thermometer meets requirements established in ASTM Standard (E 1965-98) except 5.2.2. Full responsibility for the conformance of this product to the standard is assumed by Hunan Honggao Electronic Technology Co., Ltd. Add.: Block 5, Comprehensive Industrial Park, Tenghui Pioneer Park, Nanxian Economic Development Zone, Yiyang, Hunan, China

The infrared thermometer has been tested and conforms to the standard ASTM E1965-98. ASTM laboratory accuracy requirements in the display range of 37 to 39 °C (98 to 102 °F) for IR thermometers is ± 0.2 °C (± 0.4 °F), whereas for mercuryin-glass and electronic thermometers, the requirement per ASTM Standards E 667-86 and E 1112-86 is ± 0.1 °C (± 0.2 °F)

Clinical accuracy characteristics and procedures are available from the manufacturer on request

Transport and Storage condition

1) you must prevent severe impact, vibration and rain splash during the process of transportation.
2) the packaged thermometer should be stored at non-corrosive gas, well-ventilated room.

EMC Compliance Statement

Electromagnetic Compatibility (EMC): Ability of ME equipment or an ME system to function satisfactorily in its electromagnetic environment without introducing intolerable electromagnetic disturbance to anything in that environment. Immunity (to a disturbance): Ability of ME equipment or an ME system to perform without degradation in the presence of an electromagnetic disturbance.

The design and production of the System accords with the standards related electromagnetic compliance. The use of the System in electromagnetic environment may lead to degradation of performance, such as image quality degradation or system restart. If this often happens, it is recommended to check the use environment for possible disturbance source. The disturbance may come from other electrical equipment within the same or nearby room, portable and mobile RF communication equipment (such as cellular telephones or walkies-talkies), or nearby radio equipment, TV or microwave transmission equipment. If Electromagnetic Interference (EMI) occurs in the System, it may be necessary to take mitigation measures, such as relocating the System.

The System complies with EN60601-1-2: 2007

After-Sale Service

This product enjoys a one-year free warranty with a shopping invoice from the date of purchase.

- Package and Operating Instructions are not covered by the warranty.

- We target the following damage caused by the user, please forgive us for failing to provide Free warranty service for the following conditions:

1) Failure caused by unauthorized refitting and refitting of products.

2) Failure in the course of use or handling or inadvertent drop

3) Failure caused by disobedient operation towards the instructions

4) Failure caused by lack of reasonable maintenance

- Warranty outside the range of the repair services would be charged according to the corresponding provisions.

- In request for warranty service, please take the device to the dealers’ point

Manufacturer:/After-sales service unit: Hunan Honggao Electronic Technology Co., Ltd.

Manufacturer Add.: Block 5, Comprehensive Industrial Park, Tenghui Pioneer Park, Nanxian Economic Development Zone, Yiyang, Hunan, China

Contact phone+86-0737-2762828

* Special Statement: All the contents of this information are carefully reviewed. If there are any errors in printing and misunderstandings in the content, we reserve the right of final interpretation. If the product has technical improvement, it will be compiled into the new version of the specification, without notice, the appearance of the product, color changes, the physical object in the packing box shall prevail.